Lead Product Manager - Technical Support Products

Los Angeles, CA • New York, NY • Dallas, TX • Seattle, WA • Denver, CO

Full-time $150,000.00 - $180,000.00

Posted Today

Job Title: Lead Product Manager

Salary: $150-180k/year + bonus

Location: FULLY REMOTE!

Requirements: Product Lead, Direct Marketing, Ground Up Products, Chat Monetization, Tech Support

For over 20 years, we've supplied major brands with their technical support needs. Our transformative support solutions have achieved stellar results for global enterprise clients and top-tier businesses. Our highly scalable, global network of top-tier employees coupled with our secure, proprietary, cloud-based platforms allow us to exceed the expectations of our clients.

We're currently looking for a Product Lead to manage and grow our product - including driving its success, increasing online conversions, and improving chat monetization. The ideal candidate has built companies from scratch and has direct marketing experience.

What You'll Be Doing

Oversee the strategic direction and daily management of our product
Focus on acquiring new customers and enhancing the product's performance and revenue
Create and implement strategies for chat monetization, prioritizing customer experience
Collaborate with marketing, sales, and development teams to drive product growth
Continuously review product data and customer feedback to make improvements

What You Need For This Position

2+ years of experience as a Product Lead
2+ years of direct marketing experience (including media buying on platforms like Google and Bing)
Experience launching and scaling products from scratch
Experience with chat monetization strategies
Background in technical support
Experience managing remote development and sales teams

Benefits

Competitive compensation ($150-180k/year + BONUS!)
Unlimited PTO
Health, vision, and dental
401k matching
Performance incentive plans

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.

Additional ways to apply

Preferred Skills

Abi Harper is recruiting for this position and the positions below.
Email me to apply for this position

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Job ID: AH12-1829781

Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 11/14/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.