Enterprise Customer Success Engineer $160k +$15k (Python, React)

Chicago, IL • Pittsburgh, PA • San Francisco, CA • Austin, TX • Los Angeles, CA

Full-time $155,000.00 - $175,000.00

Posted 11/22/2024

Permanently 100% Remote, Must be Located in AZ, CA, IL, MA, MI, NY, OR, PA, TX, or WA
Job Title: Remote Enterprise Customer Success Engineer
Salary: $140k-$160k Base + $15k Bonus = $155-$175k Total + Benefits, 401k, PTO, Equity
Requirements: Technical & Client Facing, Python, React

We offer an intuitive, cloud-based platform for robotic fleet management.

Our product allows our clients to operate, view, and manage robots from anywhere in the word. We also provide a comprehensive data analytics and visualization platform for actionable insights.

Our product has a wide range of uses cases and our clients include small businesses and Fortune 100s. Domains include aviation/airports, security, engineering, government, warehousing, and many more.

We strongly believe that in building an autonomous future centered around human beings.

We are venture backed, have been in business for 8 years, and have around 60 employees.

Due to growth, we are hiring a hiring a Remote Enterprise Customer Success Engineer with the following experience:

Technical client-facing experience
Scripting with Python
Modifying React components

Experience with the following is a big plus, but not required:

Robotics
Logistics, supply chain, and/or warehousing

You will be working post sales assisting our enterprise with integrations, solutioning, prototypes, and POCs.

On the technical side, you will write basic scripts in Python, and modify current React components on customizations.

You will also carry a quota round retention and expansion, and will receive a $15k bonus at 100% of quota.

This team has 3 other Customer Success Engineers + 4 Software Engineers who support 3 Account Directors and 5 Account Executives.

Top Reasons to Work with Us

Remote: permanently 100% Remote (must be located in AZ, CA, IL, MA, MI, NY, OR, PA, TX, and WA)
Compensation: $140k-$160k Base + $15k Bonus = $155-$175k Total + Benefits, 401k, PTO, Equity
Equity: we are offering equity
Technology: cutting edge robotics tech
Ownership: own large accounts
Culture: modern, supportive start-up culture

What You Will Be Doing

Become a product expert and subject matter expert
Work with enterprise clients on integrations, solutioning, prototypes, and POCs.
Write basic scripts in Python, and modify current React components on customizations.
Work closely with internal stakeholders across departments

What You Need for this Position

Must Have:

Technical client-facing experience
Scripting experience in Python
Ability to modify React components (TypeScript)

Nice to Have:

Robotics
Logistics, supply chain, and/or warehousing

What's In It for You

$140k-$160k Base + $15k Bonus = $155-$175k Total
Equity
Vacation/PTO
Medical
Dental
Vision
Bonus
401k

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard

Benefits

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.

Additional ways to apply

Preferred Skills

Matt Abbasfard is recruiting for this position and the positions below.
Email me to apply for this position

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Job ID: MA5-1831034

Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 11/22/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.